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We can not recommend Crusader Newcastle often, nor loud enough! From the first time we walked in to look at the Crusader Chameleon and spoke to Donna and Rick, through to the order/modification/selection process, they were accommodating, helpful, tolerant and just terrific to deal with! Nothing was too much trouble! Donna always has a smile and always kept us to date with the process! When our van was ready, handover was extremely detailed and not at all hurried by the great service department! We love our van and have no issues with anything about it! We would not hesitate to say to anyone! "Go to Crusader Newcastle and tell them we sent you!"
We recently purchased the gorgeous Crusader Excalibur Prince from Rick, Donna and the whole team at Crusader Newcastle. We cannot speak highly enough of their professionalism, attention to detail and commitment to their customers. We were made feel like we were their centre of attention at all times. Our van is everything we could hope for, thank you team. We look forward to many happy years of touring and a long relationship with the gang at Crusader Newcastle. Do yourself a favour, if you are looking for a van, contact them, you won't be sorry.
Lisa De Costa
Our handover for our new Crusader was exceptionally professional and comprehensive . Not only did we learn about our new van but gained many small tips on making our life on the road easier. From signing the contract up until handover Crusader Newcastle kept us informed about all delivery updates and any changes to the original contract At handover the team went “above and beyond” to assist us in moving the caravan into a local caravan park while our tow vehicle was being repaired . Thank you to all the team at Crusader Newcastle !
It was about 2.5 yrs ago that we approached Crusader Newcastle about purchasing an X Country Extreme Caravan, from our first dealing with Donna who helped us through all the sales side of the deal and in keeping us advised of our delivery times good and bad. We would especially like to thank Kylie and the gang in the service dept for their professional service in finding and fixing any issues that we have had with our caravan and not shying away when things got difficult. In closing i would highly recommend all the team at Crusader Newcastle for Purchasing, Servicing and any other dealings you might have when buying you Crusader Caravan.
Mark & Rhonda Robson
Just wanted to say a 'Big Thank You' to the Service Department, especially Kylie, for a great service on our Excalibur. We asked a couple of questions and they delivered on their knowledge. If you live in the Newcastle area, (we are travelling around Australia and have had our van serviced twice there) ensure you get your service at Gateshead. Awesome staff!!
Hi Crusader Friends. We just picked up our Prince on Tuesday, and I must say a huge thank you to Donna, Rick and Rob from the Newcastle dealership, Donna is the ultimate professional and really cares about the customer, from communication and right up to delivery, the team at this dealership are very good people and great to deal with . So thank you to Crusader Gateshead dealership . A long wait , but very worth while . Looking forward to seeing other crusader owners .